How to order prints online using your iphone/IPAD

BEFORE YOU GET STARTED:

• Ensure you have downloaded all the photos into your Photo Library. (Download from email, download from a text, etc.)

• Preferably, add all the photos you want to print, to a new album.

• Perform any editing from your iPhone (but do not crop them in advance).

1.  Visit https://www.richmondcamera.com/ on your phone.

2. Tap the large gray button that says ‘ORDER PRINTS NOW’ towards the top of the screen, right below our company logo.

3. On the resulting screen, tap the orange button that says ‘UPLOAD’ towards the top of the screen.

4. Tap ‘MY DEVICE’

5. Tap the orange ‘+ ADD PHOTOS’ button

6. Click ‘PHOTO LIBRARY’ from the resulting dropdown

7. Begin tapping each image you want to print. It will place a blue checkmark on each photo you select. Do not concern yourself with print sizes or quantities at this step. You are simply just selecting WHICH photos you want printed. Also, note that at the top of the screen, you will see a link that says ‘Albums’. For some customers, this is a more intuitive way to select photos.

8. Once you have them all selected, tap ‘ADD’ at the top right corner of your phone’s screen.

9. Your photos will begin uploading. Please allow it to complete the process, and please do not let your phone go into ‘sleep mode’. You will see a countdown at the top of your phone screen showing how many are left to upload, as well as the estimated time to do so.

10. Once your photo(s) have uploaded, your phone will automatically switch to a webpage showing a grid of image thumbnails (small squares).

11. There are multiple ways to order prints at this point:

    1. To order one of each:

       1. Simply tap the small square checkbox at the top left of the screen.

       2. Then tap the ‘+’ symbol beside the print size you need. Note: Tapping it multiple times increases the quantity.

       3. Tap ‘CHECK OUT’ (the large green button at the bottom right corner)

       4. Continue to step 12.

    2. To order different sizes/quantities of each image:

       1. Tap the first image in the grid of image thumbnails. An orange box should appear around it.

       2. Tap the green ‘ORDER’ button in top right corner.

       3. Then tap the ‘+’ symbol beside the print size(s) you need. Note: Tapping it multiple times increases the quantity.

       4. Tap ‘ORDER’ again to return to the thumbnail grid of all your images.

       5. Tap the next image you want to print, and REPEAT steps 2-4.

12. Once you have ordered all of the sizes/quantities you need, make sure the ‘ORDER’ menu is open, so that you can see all of the orange +/- icons, and tap the green CHECK OUT button at the bottom of the screen.

13. This step is CRITICAL. The top of the screen says ‘REVIEW & CROP.’ It is your responsibility to ensure the images are cropped correctly on this screen. For each image/size combination, you will see the image with a green box around it. The green box is the part that will print. Anything outside of the green box will NOT print.

    1. You can tap the green icon in the bottom left corner of any image to ‘rotate’ the crop. (Horizontal vs Vertical). Tapping it again changes it back.

    2. You can tap and drag the white circle in the bottom right corner of any image to ‘zoom in’ as much as you want.

    3. You can tap anywhere inside the green box, and drag the green box around until you have the printable green area just the way you want. There is no need to ‘save’ your cropping selections, as the software automatically saves as you go.

    4. NOTE: Richmond Camera does NOT stretch images to fit a certain rectangle shape. However, if you do not like the cropping, you do have one alternative. Please understand that this ‘do not crop’ option adds two white borders to each print that would otherwise be cropped. 99% of customers do NOT want the white borders, so please follow the steps below at your own risk.

       1. At the top of the screen you will see an orange text that says ‘Options’.

       2. Tap ‘Options’

       3. You will then see two buttons appear below it. Tap the second button, which has a green rectangle on it.

       4. Select ‘Fit to Page’ (Not Cropped). This means two white borders will be added to any image that would otherwise have been cropped. Please be sure that you are okay with two white borders on each print. This setting affects the entire order.

14. Tap the large green ‘NEXT’ button at top right.

15. Tap the large green ‘CHECK OUT’ button at top right.

16. Choose Glossy or Matte for your finish. 95% of customers choose Matte Finish.

17. If you want white borders (5% of height or width) added to each side, tap the ‘Add Borders to Prints’ checkbox.

18. Tap the large green ‘NEXT’ button at top right.

19. Again, tap the large green ‘NEXT’ button at top right.

20. On the Pickup/Delivery screen, you can simply tap the large green ‘NEXT’ button at top right if you want to pick them up in person. Alternatively, you can tap the ‘Ship My Order’ link at the top of the screen to have the order shipped directly to your home once complete.

21. On the Billing screen, fill out the billing info as requested and tap the large green ‘REVIEW’ button once complete.

22. On the following screen, enter your payment info, then tap the PLACE ORDER button.