RICHMOND CAMERA is no longer performing repairs,
or shipping items for repair.
To assist you, we are providing the following information below.
Sometimes, a mechanical repair is not needed. If unsure, bring your fully-charged digital camera (with memory card and lens) so that we can observe and discuss with you (keep in mind we no longer perform repairs, or ship items for repair). Please do not bring any film cameras in-store for assistance/inspection/service/questions/repair/advice/etc.
Most manufacturers no longer have repair parts for cameras more than six (6) years old. We can discuss this with you in-person. If the model is eligible for service, you can ship it to the manufacturer (Richmond Camera no longer ships equipment from our store).
Gray market (non-US warranty) equipment will not be serviced/repaired by the manufacturer. Note: Most manufacturers will also decline to repair any water-damaged cameras or lenses.
CANON REPAIRS (DIGITAL)
Contact Canon directly, HERE
You may also call them at 1-800-OK-CANON
NIKON REPAIRS (DIGITAL)
Contact Canon directly, HERE
Call 1-800-NIKON-US
SIGMA REPAIRS (DIGITAL)
Contact Sigma directly, HERE
Call 631 227-2036
SIGMA AMERICA
Attn: Service Department
15 Fleetwood Court
Ronkonkoma, NY 11779
E-mail: serviceny@sigmaphoto.com
SONY REPAIRS (DIGITAL)
Contact Sony directly, HERE
Call 239-245-6360
TAMRON REPAIRS (DIGITAL)
Contact Tamron directly, HERE
Call 800-827-8880
Tamron Americas
10 Austin Blvd.
Commack, NY 11725
E-mail: custserv@tamron.com
FUJIFILM REPAIRS (DIGITAL)
Contact Fujifilm directly, HERE
Call 800-800-3854
1100 King Georges Post Road
Edison, NJ 08837
Attn.: Camera Repair Dept.
Email: digitalinfo@fujifilm.com
Frequently asked questions
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Richmond Camera does not currently offer those services.
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Richmond Camera does not offer those services at this time.
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Richmond Camera currently does not offer those services.
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Your local landfill will typically have an electronics disposal station. This is the best place to safely return such equipment so that it can be disposed of in a more environmentally friendly manner.